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After-Sales Service Support
The Philippine Star
Feb 15, 2013

MANILA, Philippines - Enjoying the luxury and comforts of living in the heart of the city is one of the most compelling reasons why people invest in condominiums. As part of its commitment to homeowners, Anchor Land helps its customers get the most out of their investment by providing support activities before, during, and after purchasing a condo unit.

“When customers talk, we listen. We don’t stop servicing our clients after they’ve purchased a unit,” says Beth Ventura, president of Anchor Land. “From teaching basic maintenance tips for their units to quickly acting on their inquiries and complaints, we make sure that we attend to the needs of our clients efficiently by coordinating with the different departments of the company. Our highly-trained employees are dedicated to providing the best service to our customers,” she added.

Anchor Land’s aggressive after sales service support is what sets them apart from other developers. “With our target market, we rely heavily on word-of-mouth marketing. Hence, we are proud of our hands-on style, as it is a very effective tool to build long-term relationships with our clients,” Ventura explains. “We see buyers who return and continue to invest in our different properties because of the service they’ve received before. They trust that we’re able to deliver on our promises aside from knowing that a condominium is the perfect investment for the individual who loves the modern urban lifestyle.”

According to Ventura, owning a condo right from the start is meant to be hassle-free. The after sales service teams which include the turn over group, property management, leasing and asset management, sales documentation and customer service support buyers from the moment they invest in an Anchor Land property. The turn-over group is composed of licensed architects who coordinate directly with unit buyers regarding their moving schedule and supply them with the necessary knowledge on the basics of properly maintaining their units.

“During the planning stage of our developments, we take the advice of our clients and tailor fit it into our projects in order to address their needs. Our newest residential development, Monarch Parksuites, is a testament to our business philosophy of 100 percent commitment to our projects and clients.”

The Monarch Parksuites is located beside the SM Mall of Asia Complex and Pagcor’s Entertainment City at the Aseana Business Park in Parañaque City.
 
This four-tower residential development offers the convenience of modern living with more than 8,000 square meters of indoor and outdoor amenities. The amenities include a game room, a karaoke room, a fitness gym, a yoga room, a library/reading room, 25-meter and  50-meter lap pools, a jogging track, a multipurpose court, a barbecue garden, a children’s area, and a viewing deck.

“Our goal is to serve our customers well from the time they visit our sales office to many, many years after they have moved into their unit at the Monarch Parksuites,” Ventura adds.

For inquiries on how to purchase a unit, call 888-9000 to speak to an online sales representative.

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